Experienced | Positive | Efficient | People Focused

Steph Taylor is a heart-centred and passionate business support professional offering executive-level assistance to people-focused businesses. As a Passionate PA, she loves to partner with clients who are looking to streamline their processes, drive efficiencies and manage their people more effectively – whether they be employees, freelancers, or associates. Steph’s unique combination of skills in creative marketing, content writing, business organisation and HR processes allows her to make a meaningful difference in her clients’ businesses and lives. In her last employed role, Steph was an HR Change Manager for Sainsbury’s. She joined The Passionate PA in November 2021 and is based in Christchurch, Dorset.

Steph’s Key Skills & Experience

  • People Management & Leadership Development
  • Online Training Delivery & Course Management
  • Marketing Content (Blog Writing, Lead Magnets etc)
  • Creating Course Materials (Slides, Workbooks etc)
  • Process Streamlining
  • Project Management & Implementation
  • Business Admin & Organisation
  • Research Projects & Analysis


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Steph’s Professional Highlights

Steph became a Passionate PA in 2021 after a thoroughly enjoyable and varied career. She wanted an avenue to bring together all her skills and experience and a franchise with The Passionate PA offered just that. As a business owner in her own right, with a solid support structure, Steph partners with ambitious business leaders to help them achieve better work-life flow and make a positive impact on their people.

Before becoming a business owner, Steph enjoyed a 20+ year career with Sainsbury’s, starting literally on the checkouts whilst at school. She developed a strong foundation in customer service, HR and change management.

She became an HR Assistant in 2005 whilst studying for a degree in Psychology and Computing, and her passion for people was ignited.

In 2009, Steph became an HR Manager with generalist responsibilities covering a wide range of HR expertise, including employee relations, recruitment, talent management, policy management, performance management, coaching, learning and development, and much more.

A real career highlight came four years later with a promotion to HR Project Manager. This role had a unique focus of driving business performance and KPIs through people-focused projects and engagement. Steph had the opportunity to work with highly skilled and influential senior HR and Operations Managers to design, lead and deliver people-focused projects and solutions. This allowed her to build knowledge and business acumen as well as deliver project success that focussed on business strategy, KPIs and people targets. These are all skills she brings to her role as a Passionate PA daily!

Steph’s last employed role was as a Change Manager for Sainsbury’s. For three years, she worked tirelessly to help move the business through a period of large-scale transformation. Through her work on the end-to-end design, delivery and management of a wide variety of projects in partnership with internal and external stakeholders at all levels, Steph built a reputation as a credible and trusted advisor.

All of this incredible experience has moulded Steph into a super business-focused professional dedicated to doing what’s right for the people within an organisation.

Steph’s ideal clients are heart-centred, people-focused businesses such as coaches, consultants and small to medium-sized enterprises in sectors that include coaching, learning and development, healthcare, education, non-profits and social enterprises. She is passionate about supporting clients who are open to change and value streamlined processes that improve efficiency and work-life balance.

When Steph isn’t building a career to be proud of, she can be found enjoying family life with her husband and son – often outdoors appreciating the beauty of the Dorset coastline. Steph also loves interior design, getting creative and a good gin!

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Steph's clients and professional connections say...

Freelance business support with people focus

Steph loves to partner with clients who are looking to grow and develop their businesses and manage their people (whether employed or outsourced) more effectively. She provides freelance business support, predominantly helping senior managers/directors become more efficient and streamline activities and workloads. Then, with over 20+ years’ experience in Human Resources, Steph often becomes a confidential sounding board on all things people related and is more than capable of assessing a business’s needs and helping to implement the documentation, systems and structures required to ensure the business growth is manageable and successful.

Steph’s Services, Blogs and News


Is Steph your Passionate PA?

If you are looking for a dedicated, positive, resourceful individual to work with you on a freelance basis between 2 and 6 hours per week, then Steph may just be the answer to your prayers. Simply book a free 40 minute Discovery Call with Steph below to discuss your current business challenges and the support you need.

Steph will then provide a quote or full proposal – whichever you prefer – with details of pricing and T&Cs. Once accepted, Steph will raise a Letter of Engagement and upon signing, can start whenever mutually agreed. It’s as simple as that. There are no contracts with The Passionate PA – we offer freelance support to suit your business as it grows.


Things Steph Loves

Meet The Passionate PAs

Each Passionate PA has an extensive skill set, varied business background and experience of operating within senior management teams of businesses both large and small. We are not virtual assistants; we are self-employed freelance business support professionals who are 100% committed to delivering exceptional client work and being part of #TeamPassionatePA – a successful and growing franchise. With extensive training and support from the franchise, each individual Passionate PA partners with their own set of clients based on location, skill, experience and personality. Individually, we make a huge difference to our clients’ lives through our unwavering motivation, striking efficiency and remarkable ability to simply ‘make things happen’.