Legal stuff
Oooh dear – the serious bit. Well, The Passionate PA tries to make everything as simple as possible. The aim of the game is to provide an exceptional service at a reasonable cost, with clear terms. All delivered with Passion. Maybe even tied with a bow!
Confidentiality
The Passionate PA loves to feel she’s done a good job. In a perfect world, she’d love you to say that she’s fabulous and that she’s welcome to tell everyone that you said so. But above all else, The Passionate PA respects people’s privacy. The details of the work that The Passionate PA has carried out for you will remain a closely guarded secret and comments made or letters of commendation written will only be reproduced with the express consent of the author. If you don’t want anybody to know that you use our services, then fingers will remain tightly on lips! The only people who can overrule the decision are the boys in blue. The Passionate PA can do many things, but she doesn’t mess with the law!
The Passionate PA will have no concerns about signing a Confidentiality Agreement and even has a standard one that can be tweaked according to your requirements.
Liability
The Passionate PA has a phrase “the devil’s in the detail” that we like to use a little too often! It goes without saying that we will try her utmost to provide a slick, professional and error free service. However the following applies to all our work:
*The Passionate PA cannot be held liable for errors or omissions
*The Passionate PA is not responsible for obtaining the appropriate copyright permissions.
*The Passionate PA is not responsible for any items that are lost in the post or with a courier.
*Final proofreading of any documentation is down to you. Errors will be rectified free of charge if notified within 7 days of receipt of the completed work.
Payment Terms
The Passionate PA will always provide a written quotation before work commences. Any amendments to costs will also be advised – immediately by telephone when appropriate, and followed up in writing. Incidental expenses will be passed on at cost (ie postage, mileage). Payment must be made within 7 days of invoice. The Passionate PA makes that bit very easy – You can pay by BACS, Internet Banking Transfer or Cash.
Please also bear in mind that The Passionate PA will exercise our right, under late payment legislation, to charge interest on overdue payments (yuk!). So please pay promptly and everybody stays happy!
Talk to The Passionate PA about receiving a discount for paying your invoice before work commences!
Please note that The Passionate PA is not currently VAT registered. All quotations are therefore excluding VAT. The Passionate PA reserves the right to add VAT at the prevailing rate if this situation changes. She’ll tell you if that is likely to happen during the period of your agreement.